The Fundamentals of Communication

Are you communicating effectively and avoiding time-consuming misunderstandings? This program introduces you to the basic skills of solution-focused communication.

Suitable for:

Employees of all enterprises who communicate regularly.

Objectives

  • Identify and improve your personal communication style - verbally and nonverbally.
  • Effective listening and mastery of questioning techniques.
  • Handle challenging situations confidently.

Highlights/ Benefits

  • You recognize and adapt to different styles of communication.
  • You identify your own behavior patterns and that of your interlocutor.
  • You are attuned to the power of body language and learn to apply it effectively.
  • You decipher “hidden” messages, communicate clearly and influence others persuasively.

Design

  • Highly interactive style incorporating work-related role plays, case studies, games, exercises and simulations.
  • Workshops are usually limited to eight participants.
  • Duration: 8-24 hours, spread over one to three days.

Fees

Please contact me for an offer.